FAQs

How much is delivery?
Delivery is available to all UK postcodes on orders of beer and merchandise. Delivery costs are as per below:
Beer Tube – Free
Standard Delivery on orders under £40 – £5.00
Orders over £40 – Free

When will my order arrive?
90% of orders arrive within 2 working days.
We aim for all orders to arrive within 5 working days.

Who will deliver my order?
We deliver most orders to a “B” postcode ourselves. When we are delivering you will receive a dispatch email on the morning of delivery.
The rest of our orders are delivered by Royal Mail or FedEx, for these orders tracking information will be emailed to you.

Is your beer gluten free?
All of our beers are brewed using grains that contain gluten, such as barley, wheat and oats. When the beer is conditioning we use an enzyme which removes the gluten to a level of less than 20PPM (parts per million) which is considered gluten free.

Is your beer vegan?
Yes! When we first started brewing we found the smell of isinglass disgusting so we did not want to add it to our beer. Isinglass is made from fish guts, the part of the fish that a fishmonger would throw away! A pint of beer where isinglass is used contains approximately 7g of fish!!

Does your beer taste different to ‘normal’ beer because it is vegan and gluten free?
The best way to find out is to taste it for yourself! We’re proud to say that our beer is packed with incredible flavour, and the fact that it’s vegan and gluten-free doesn’t compromise its quality in any way. You won’t notice a difference – except for how great it tastes!

The beer I want is out of stock, when will it be back?
If the product you are looking for is showing out of stock on our site, we will be looking to restock – dates on this can vary depending on our brewing schedules. If you want a more accurate date please email us info@birminghambrewingcompany.co.uk

Can I collect my order?
We do not currently offer a click and collect service, all items available online are also available from our Tap Room which is open Thursdays & Fridays 4-10, Saturday 12-8 and Sunday 12 – 7.

What is your returns policy?
We offer 30 days returns on all orders – please email info@birminghambrewingcompany.co.uk to start the return process.